Seller Policy

1. Eligibility & Compliance

By registering as a Seller on KennFlik, you represent that:

• You are at least 18 years old;
• You have the skills, experience, and legal right to provide the services you offer;
• You will comply with all applicable laws and regulations in your jurisdiction (tax, licensing, professional standards, etc.);
• All information you provide to KennFlik is true, accurate, and complete.

2. Gigs, Services & Quality

Providers create service listings to describe the services they offer. Each listing must:

• Accurately describe the services offered;
• Include clear pricing, scope, and delivery time;
• Use original text and media that you have rights to use (no plagiarism or unauthorized images);
• Be listed under appropriate categories and tags, following the Service Listing Guidelines.

You agree to deliver work of at least industry-standard quality and in line with what is promised on your Gig page.

3. Prohibited Seller Activities

Sellers must not use the Site to engage in any of the following:

• Illegal or fraudulent services;
• Adult, pornographic, hateful, violent, or discriminatory content;
• Copyright or trademark infringement, or violation of third-party terms;
• Spam, scams, or deceptive practices;
• Encouraging off-platform payments or communication to avoid KennFlik fees;
• Sharing or requesting unnecessary personal data of Buyers (passwords, full IDs, payment details, etc.);
• Impersonating other people or misrepresenting your identity, skills, or credentials;
• Abusing our support channels or harassment of Users;
• Posting external links that primarily aim to drive Users off KennFlik.

Violation of these rules may result in Gig removal, account suspension, or permanent disabling of your account, as described in the Marketplace Rules.

4. Orders, Communication & Revisions

All Orders must be managed through KennFlik's order system and messaging tools. As a Seller, you agree to:

• Respond to Buyers politely and professionally;
• Deliver work by the agreed deadline or request an extension in advance where necessary;
• Provide reasonable revisions where requested in line with your Gig description;
• Avoid cancellations without valid reasons, as repeated cancellations can affect your rating and level.

Disputes should be handled using the order Resolution Center or by contacting KennFlik Support.

5. Earnings, Fees & Withdrawals

When a Buyer purchases your Gig, KennFlik collects the payment. Once the order is marked complete:

• The transaction record shows the applicable platform, buyer, and provider fees. Fees may vary by order type, program, promotion, or active fee configuration;
• Earnings become available only after the order satisfies the recorded completion, clearance, dispute, refund, chargeback, and risk controls;
• You can withdraw available earnings to your chosen payment method in line with our Refund Policy and payment provider requirements.

KennFlik may temporarily hold or reverse funds in cases of refunds, chargebacks, suspected fraud, or policy violations.

6. Ratings & Levels

KennFlik uses a rating and level system to highlight top-performing Sellers. Your level may be upgraded or downgraded based on:

• Overall ratings and feedback from Buyers;
• Order completion rate;
• On-time delivery rate;
• Dispute and cancellation history;
• Compliance with KennFlik policies.

Higher levels may unlock additional benefits such as more active Gigs, higher pricing, and promotion opportunities. Repeated poor performance or policy breaches can result in loss of level or account deactivation.

7. Intellectual Property & License to KennFlik

You retain ownership of your content, subject to any assignment to Buyers in completed orders. You grant KennFlik a limited, worldwide, non-exclusive, royalty-free license to host, use, display, and promote your content for:

• Operating and improving the Site;
• Marketing and promoting KennFlik and your services;
• Demonstration and training purposes.

You warrant that your content does not infringe any third-party rights. See the DMCA / Copyright Policy for details on IP complaints.

8. Suspension & Termination

KennFlik may, at its discretion, suspend or terminate your Seller account, remove Gigs, limit features, or withhold funds if:

• You violate these Terms or any KennFlik policy;
• We suspect fraud, abuse, or illegal activities;
• Your account remains inactive for an extended period;
• We receive serious complaints from Buyers.

You may close your account at any time, subject to completing or cancelling any active orders and obligations.