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Create and Verify Your Account

Set up your account and keep your sign-in details secure.

Buyer, Seller, and Agency Modes

Understand buyer access and each separate provider account type.

Become a Seller or Create an Agency

Apply for seller access, create an agency, or join one by invitation.

Account Settings and Notifications

Manage your profile, preferences, and alerts.

Search for Services and Contact Sellers

Find a suitable listing and ask questions before ordering.

Post a Brief or Start a Business

Submit your needs and review recommendations for providers, services, or teams.

Place an Order and Pay at Checkout

Review an order and pay by an available checkout or wallet option.

Track Delivery, Request Revisions, and Approve Work

Use the order workspace from acceptance through completion.

Tips, Cancellations, Refunds, Disputes, and Fraud Reports

Choose the correct order or support action when something goes wrong.

Create Services and Packages

Publish clear listings with accurate scope, pricing, and delivery details.

Accept Orders and Use the Order Workspace

Manage messages, files, milestones, delivery, and revisions.

Solo, Team, and Department-Related Work

Know which workspace and owner apply to the work.

Seller Earnings, Fees, and Withdrawals

Understand pending, cleared, and available personal earnings.

Apply as a Local Launch Specialist

Use the application only when the CompanyLab option is available.

Agency Profiles, Teams, and Dashboards

Set up the agency workspace and manage eligible members.

Agency Services, Orders, and Customers

Manage agency-owned work through the agency workspace.

Agency Earnings and Payout Ownership

Distinguish agency-owned earnings from a member’s personal seller earnings.

Hire a Team and Review Recommendations

Build a team from a brief and review each proposed role and provider.

Team Roles and Workspaces

Coordinate assigned members, messages, files, and milestones.

CompanyLab Submissions and Managed Assistance

What happens after a CompanyLab application or buyer brief is submitted.

Account Security and Safe Payments

Protect your login, conversations, files, and transactions.

Prohibited Activity and Reporting

Recognize policy violations and submit a useful report.

Open a Dispute or Support Request

Send the context support needs to review an account or order issue.