Privacy Policy

How KennFlik handles personal information

Last updated: July 17, 2026

This Privacy Policy explains how KennFlik collects, uses, shares, retains, and protects personal information when you access or use kennflik.com, CompanyLab workflows, marketplace tools, messaging, checkout, AI-assisted features, support surfaces, and related services we operate (collectively, the "Platform").

By using the Platform, you acknowledge that your information may be processed as described in this Policy, our Terms & Conditions, and any product-specific policies that apply to your activity.

1. Information We Collect

Account and identity data

Name, email address, login credentials, account role, business details, and verification information you provide when creating or managing an account.

Profile, listing, and content data

Profile text, portfolio items, service listings, briefs, uploaded files, order requirements, deliverables, reviews, and messages sent through KennFlik.

Order, payout, and transaction data

Order history, invoices, payment amounts, wallet activity, payout records, tax details, refunds, disputes, chargebacks, and fraud-screening signals tied to transactions.

Device and usage data

IP address, browser type, device details, approximate location, referring pages, feature usage, and logs used to operate, secure, and improve the Platform.

Support, safety, and compliance data

Reports, moderation records, support tickets, dispute evidence, abuse signals, and communications needed to enforce policies or comply with legal obligations.

2. How We Use Information

  • Provide the Platform, process orders, route CompanyLab workflows, and support messaging between Users
  • Process payments, payouts, refunds, credits, tax records, and fraud or chargeback reviews
  • Personalize search, discovery, recommendations, and operational workflows
  • Monitor performance, debug product issues, and improve reliability, safety, and support quality
  • Enforce our Terms, investigate misuse, and protect KennFlik, Users, and third parties
  • Send service messages, transactional notices, security alerts, and policy updates

3. How We Share Information

  • With payment processors, identity or fraud vendors, hosting providers, analytics services, customer-support tools, and other vendors that help us operate KennFlik
  • With buyers, sellers, agencies, or CompanyLab participants when disclosure is necessary to complete an order, review a dispute, or operate a workflow
  • With law enforcement, regulators, courts, or advisors when required by law or reasonably necessary to protect rights, safety, or the integrity of the Platform
  • In connection with a merger, financing, acquisition, restructuring, or sale of all or part of our business, subject to appropriate confidentiality measures

We do not sell personal information to third parties for their own independent advertising purposes.

4. Cookies, Analytics, and Similar Technologies

We and our vendors may use cookies, local storage, pixels, and similar technologies to keep you signed in, remember preferences, understand Platform usage, measure performance, detect abuse, and improve product experience.

Your browser or device may allow you to limit certain cookies. Blocking some technologies may affect functionality, security, or personalization.

5. Retention, Security, and International Processing

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to operate the Platform, complete transactions, maintain account history, resolve disputes, prevent fraud, enforce policies, comply with tax or accounting obligations, and meet legal requirements.

We use administrative, technical, and organizational safeguards designed to protect information. No method of storage or transmission is perfectly secure, so we cannot guarantee absolute security.

KennFlik and our service providers may process information in the United States and other jurisdictions where we or our vendors operate. By using the Platform, you understand that information may be transferred to and processed in those locations, subject to applicable law.

6. Your Choices and Rights

Depending on where you live, you may have legal rights regarding your personal information, which can include the ability to:

  • Access, update, or correct certain account information
  • Request deletion of personal information, subject to legal, fraud-prevention, tax, accounting, or order-record retention needs
  • Object to or restrict certain processing where local law grants that right
  • Request a copy of certain personal information in a portable format where applicable
  • Manage optional marketing messages through unsubscribe links or account settings when available

We may ask you to verify your identity before responding, and we may deny or limit requests where the law allows or requires us to do so.

7. Children's Privacy and Third-Party Services

KennFlik is not intended for children under 18. We do not knowingly collect personal information directly from children under 18 for independent use of the Platform.

The Platform may link to third-party services or integrate third-party tools. Their privacy practices are governed by their own notices and terms, not this Policy.

8. Contact Us

For privacy questions, requests, or notices, contact us at legal@kennflik.com. For general support matters, you can also use support@kennflik.com or the Contact page.