Highly motivated and experienced Technical Support Specialist with 5+ years of experience providing technical support to users in a variety of industries. Proven track record of effectively resolving customer inquiries and technical issues. Possesses excellent communication, customer service and problem-solving skills.
Responsible for providing technical support to customers via telephone, email, and in-person. Provide efficient solutions to customer inquiries, including troubleshooting and resolving technical issues. Act as a primary point of contact for customers and provide timely resolutions to inquiries and technical issues. Utilize diagnostic tools, proprietary software, and technical manuals to identify and resolve customer issues. Monitor customer satisfaction and provide feedback to management. Stay up-to-date with industry developments and new technology.
Packages | BASIC | STANDARD | PREMIUM |
---|---|---|---|
Name | Gold Package | Platinum Package | Diamond Package |
Description | I will fix any non admin related basic desktop issues. | I will fix any admin related desktop issue. | I will fix any server related desktop issue. |
Delivery time | 3 days | 3 days | 3 days |
Revisions | 1 | 1 | 1 |
Price | 20.00 $ | 35.00 $ | 55.00 $ |
Order |
Job is done or money back